Frequently Asked Questions
Everything you need to know about buying and selling premium golf gear.
How do you verify the condition of pre-owned golf clubs?
Every club undergoes a rigorous multi-point inspection by our golf professionals. We grade each item based on the condition of the head, shaft, and grip to ensure you receive high-quality equipment.
What is your return policy for golf equipment?
We offer a 14-day 'no quibble' return policy. If you are not completely satisfied with your purchase, you can return it for a full refund, provided the item is in the same condition as when it was received.
Do you offer international shipping?
Yes, we ship our golf clubs and accessories worldwide. Shipping costs and delivery times vary depending on the destination and are calculated at checkout.
Can I trade in my old clubs for credit?
Absolutely. We offer a competitive trade-in program where you can exchange your used clubs for store credit or cash. Simply use our online valuation tool to get an instant quote.
Are the headcovers and adjustment tools included?
Unless otherwise stated in the product description or shown in the product images, items do not come with headcovers or adjustment wrenches. These are often available for separate purchase.
How long does delivery take within the UK?
For UK mainland orders, we typically offer next-working-day delivery if the order is placed before 2 PM. Standard shipping usually takes 2-3 business days.